Shipping & Refund Policy

Shipping Information

Delivery timelines vary based on production batch and destination. Orders are shipped once the batch is completed and ready. You will receive tracking details by email after your order ships. By ordering, you accept the estimated delivery timeframe shown at purchase.

Return Requirements

Items may be returned within 14 days of receipt if they are unused and in original condition, with all packaging included. Damaged or used items do not qualify for a refund.

Refund Processing

Once we inspect a return, refunds are issued to the original payment method. Processing can take several days depending on your bank. Customers typically cover the return shipping costs, unless the item arrives defective or incorrect.

Support

For any question, contact us at contact@nor.ma.